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To see which providers are installed, launch Windows Services on the guest machine and confirm one of services from the table above are listed.

At this point both the job service and beservice close. Also, the BUE and host to be backed up must be the same OS. It has to talk to the VSS service to get the snapshot created. Once the Backup Exec Remote Agent is installed, thus installing the BE VSS Provider, do NOT re-install the VMware Tools VSS Provider as this will re-create the conflict condition and cause quiesce and/or snapshot errors. snapshot backups via backup exec 2010 r3 fail I am trying to set up backups to use the san snapshots for zero impact during production days. The Backup Exec VSS Provider cannot exist in a guest alongside the VMware Snapshot Provider as having both installed on a guest will cause quiesced snapshots to hang the guest and timeout. Its showing the Services as stopped, and when I try to restart the services I get the following log: Processing services Start services on server: MAFG-SBS-01 Starting Backup Exec Remote. "When installing the Backup Exec Remote Agent on a guest machine for GRT enabled virtual machine backups, the VMware Snapshot provider is automatically uninstalled and the BE VSS Provider installed (this is why a reboot is required). Hello I am having a problem with starting Backup Exec 2010 R3 services, so I can connect to the media server.